Refund policy

Last Updated: June 2026

At OFF DAYS LA, customer satisfaction is important to us.

Returns

We accept returns within 14 days of delivery for a full refund.

To qualify for a return:

• Item must be unused and unworn.
• Item must be in its original condition.
• Item must be free of damage, stains, odors, alterations, or excessive wear.
• Item must be returned with any included accessories or packaging.

Non-Returnable Items

We cannot accept returns on items that:

• Have been used or worn.
• Have been damaged after delivery.
• Have been altered or modified by the customer.
• Show signs of excessive wear.

Refunds

Once your return is received and inspected, your refund will be processed back to your original payment method.

Approved refunds are typically issued within 5–10 business days depending on your bank or payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged or an incorrect item was received.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Contact Us

For return requests or questions, please contact:

Kesha@offdaysla.com